Jdb Privacy Policy — Protection of your personal data

When registering on the jdb platform, basic identifying information is collected including your name, email address, mobile number, and date of birth. For identity verification purposes, we may request a copy of your national ID card or other valid identity document. Mobile banking information and payment-related details may be collected to facilitate financial transactions. Additionally, your device type, IP address, browser information, and a log of your activity on the platform are recorded automatically. This information is used to improve service quality, prevent fraud, and meet legal obligations.

• Name, mobile number, email & date of birth
• Payment & mobile banking information
• Device information, IP address & login records
• Gaming activity & transaction history

Collected data is primarily used to manage your account, provide services, and securely complete financial transactions. We analyze your gaming habits and preferences to deliver a more personalized experience. Your logs and device data are analyzed to ensure platform security and detect suspicious activity. Your contact information may be used to send promotional offers or important notifications, though you may opt out of marketing messages at any time. Data may be provided in response to legitimate requests from law enforcement agencies or regulatory authorities.

Jdb never sells your personal data to third parties for commercial purposes. However, limited data may be shared with payment processing organizations, identity verification services, and technology infrastructure providers for the purpose of operating the service. These third parties operate under strict confidentiality agreements and may only use the data for specified purposes. Data may be disclosed pursuant to lawful directives from legal authorities in Bangladesh, which forms part of our legal obligations. We always ensure that any data sharing is consistent with your protection.

Your data is stored in encrypted form on secure servers, and multiple layers of security measures are applied to prevent unauthorized access. Your data is retained for the duration your account remains active and for a defined period based on legal requirements. After account closure, data is retained for as long as required under regulatory rules, then securely deleted. We regularly review and update our security measures to ensure your data remains protected at all times. In the event of a data breach, we will immediately notify you and the relevant authorities.

You may at any time request to view your stored data and, if necessary, request corrections through our support team. In certain circumstances — such as when there is no legitimate reason for processing your data — you may also request that your data be deleted. You have the right to opt out of marketing communications simply by informing our support team. If you have any complaints about data processing, please contact us first; if unresolved, you have the right to file a complaint with the relevant regulatory authority in Bangladesh. We are committed to resolving all your requests within a reasonable timeframe.